100% Money Back Guarantee

We pride ourselves on delivering exceptional products that we know you'll love. However, if you're not completely happy with your purchase or have simply changed your mind simply contact us at help@purafion.com within 30 days of receiving your order. 

One of our customer care team will help with the return of your product/s. Once we've received the product/s back in the original condition we will process the refund for you.

Note: Refunds will be processed within 2 business days from when we receive the return back. It may take an additional 2-3 business days for the funds to reach your account depending on how quickly your bank processes the refund.

For full details about our Returns & Refunds policy click here, or head to https://purafion.com/pages/returns.

*Money back guarantee applies to the first purchase of any product only. If multiple of the same product are purchased (in a single transaction or multiple transactions) the money back guarantee will only cover the first product. This includes individual customers, people in the same household or address. We reserve the right to refuse claims if we believe the customer has purchased multiple of the same product before. If you are unsure about a product we suggest purchasing one unit only for the first order and then only ordering more if you're happy with your purchase.

CONTACT INFORMATION 

For more information about our 100% Money Back Guarantee, please contact us here.

Email: help@purafion.com
Phone: 1300 851 880

Customer support hours: 9.00am to 5.00pm Monday to Sunday AEST.

Westmark Retail Group Pty Ltd
Level 10, 440 Collins St
Melbourne, VIC
3000, Australia

ABN: 71 687 891 078