Need more info?

Here's the answers to our most common questions:

Will Purafion reduce fluoride?

Our advanced 7 stage PURECLEAR filter can help to reduce fluoride levels, along with chlorine, heavy metals, PFAS, microplastics, and more.

For complete fluoride removal a Reverse Osmosis (RO) filter would be required, however these systems strip healthy minerals like calcium and magnesium out of the water. Our filter helps reduce fluoride while also keeping the healthy minerals our bodies need.

Will it fit my tap?

Yes - Purafion easily fits 99% of round standard taps with removable aerators. It can easily be installed in under 60 seconds and anyone can do it (no plumber required!).

 

If you’re unsure, contact us with a photo of your tap - we’ll happily provide extra adapters free of charge.

 

Not compatible with pull-out sprayers or specialty hand-held fittings.

How much are replacement filters?

We suggest replacing your Purafion filter every 2-3 months for maximum protection and taste. 

If you're especially concerned about the water quality in your area, you can replace your filters more frequently for extra peace of mind

 

Our advanced filters are designed to be long-lasting compared to standard options saving you loads of money in the long run.

 

Buy more, save more:

Buy 3 replacement filter cartridges = $18 per filter

Buy 6 replacement filters cartridges = $15 per filter

Buy 12 replacement filters cartridges = $12 per filter

Buy 20 replacement filters cartridges = $9 per filter

How do I clean my Purafion filter?

For best performance, we recommend a quick clean using a scouring sponge every now and then:

 

1. Unscrew the filter and rinse under cool running water.

2. Lightly scrub the filter’s surface to clear any buildup.

3. Rinse the filter thoroughly and reinstall.

 

Regular cleaning keeps your filter working at its best - maintaining strong flow and consistent filtration.

How do I wash dishes with the filter on? (Hot water)

Our duel mode system allows you to easily flick the main switch for instant hot unfiltered water. Perfect for washing dishes.

 

No need to remove the filter or anything. Ready for filtered water again? Simply flick the switch back on. It's so simple even kids love to use it.


To increase the lifespan of each replacement filter we recommend only filtering cold or lukewarm water.

Has Purafion been tested?

Yes - Every component used in our filter has been independently tested for its ability to filter out specific contaminants, chemicals and toxins. 

 

When combined our advanced 7 stage PURECLEAR filtration system will effectively remove the worst of the worst when it comes to contaminants - 150+ contaminants filtered from day 1!

 

Purafion has been specially designed for Aussie water. That's why we're the brand more Aussies trust when it comes to protecting what matters most.

What makes Purafion the best tap filter?

Aussie owned and operated - Our 7 stage advanced PURECLEAR filtration system has been specially designed for Aussie tap water.

 

Unlike bulky, complicated systems, Purafion delivers clean, pure, fresh water straight from your existing tap - no plumber required.

 

✔ Reduces Fluoride, Chlorine, Heavy Metals, PFAS, and more
✔ Keeps healthy minerals like Calcium & Magnesium
✔ Fits 99% of Aussie taps

 

Backed by thousands of happy Aussie households - Purafion makes clean water simple.

How do I track my order?

Once your order ships, you’ll get a tracking number via email to follow your delivery every step of the way.

Need help?

No worries - our friendly Aussie support team has your back.
 

Email us anytime at help@purafion.com, and we’ll have you looked after asap.